Support

Warranty service period

3 years warranty beginning from the date of shipment.

Maintenance period extension service

Extend the service by 2 years, for a total warranty of 5 years after fees.

Note: In case repair or reimbursement is unavailable due to EOL parts or other problems, we will accommodate the situation with an equivalent next-generation product.

Maintenance services

The following two Sendback maintenance services are offered.

  • Replacement Sendback maintenance service
  • Regular Sendback maintenance service